Masala Ventures is very sensitive to the privacy concerns of our guests. We believe that privacy of personal information is a serious matter and we strive to manage any information we collect from you or you may share with us in a careful and sensible manner.
This policy describes:
- How and why we collect your personal information.
- How your information is used and shared.
- How we protect your information.
- How you can control the use of your information.
By visiting any of our Websites, you accept our practices as set forth in this notice. We encourage you to carefully read our policy to understand how we manage this information. Laws and practices governing the handling of this information are constantly changing, as a result we may and do update this policy from time to time so you are urged to periodically read our policy to take note of any changes.
Information We Collect
The information we collect helps us provide you with the opportunity for a great guest experience at one of our restaurants or on our Website. Generally, no personal information is automatically collected from visitors to our Websites who do not elect to provide the information through one of the activities listed in the next paragraph. However, certain non-personal information, including IP addresses, is recorded by the standard operation of PersisRTP.com’s Internet servers. We may also automatically collect information about your use of our services, including the type of operating system in use (e.g., MacIntosh, Windows), the type of browser you use (e.g., Internet Explorer, Firefox, Safari and Chrome), access times, pages viewed, and the page you visited before navigating to our services. This allows us to continuously improve our website to offer a better customer experience on all the devices.
We also may collect personal information you provide directly to us that can be used to uniquely identify or contact you. The types of information we may collect include name, postal address, email address, zip code, phone number, credit card number, birthday (month and day only), legal age, and dining preferences. We collect information when you engage in any one of the following voluntary activities: on-line order submissions, in-restaurant devices, in-restaurant surveys, research surveys, to-go orders, online gift card purchases, guest relations communications, on-line location services or other voluntary activities.
To provide location-based services related to our business, Masala Ventures may collect, use, and share precise location data. This location data is collected anonymously in a form that does not personally identify you and is used by Masala Ventures and our partners and licensees to provide and improve location-based products and services.
Use and Sharing of Information
Our primary goal in collecting any of this information is to provide an enhanced on-line and in-restaurant experience for our guests by understanding preferences, communicating promotions and upcoming events, and providing the best possible guest experience at our restaurants. Other uses of this information include internal review of the number of visitors to our Websites but only in an aggregate and non-personally-identifiable form.
A cookie is a piece of data stored on your browser containing information about you. Usage of a cookie is in no way linked to any personally identifiable information. There are two types of cookies in use on our Websites. One type of cookie is often referred to as a session cookie, which is used to enhance your experience and enable certain features on our Websites. Once you close your browser, a session cookie simply terminates. For instance, by using a session cookie on our Websites, you would not have to enter a password more than once, thereby saving time while on our Websites. If you reject the session cookie, you may still use our Websites. The only drawback to this is that you will be limited in some areas of our Websites.
The other type of cookie used on our Websites enable us and our partners and advertisers to track and target the interests of our users and to provide ads about goods and services of interest to them. These cookies will not terminate when you close your browser, but may stay on your browser for a predefined period of time and will expire when you clear your cookies within the browser. These types of cookies may also be used by third parties serving ads across the internet, as described in the next paragraph.
Third Party Ads
Generally, we will not share email addresses or personal demographic information with any of our partners. We do use outside third parties to provide services to Masala Ventures, such as marketing, shipping, and credit card processing companies for goods and services. These companies do not retain, share, store, or use personally identifiable information for any purposes except to provide services to Masala Ventures. We also partner with some other companies to provide specific services, such as newsletter or email fulfillment and personalization. When you register for these services, we will share names, or other contact information that is necessary for the third party to provide these services on our behalf. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
To the extent that any of the sites accessible through Masala Ventures’ Websites have different practices, these practices will be explained at that site.
From time-to-time our Websites request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include personal information such as contact information (such as name and email address) and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our Websites.
Protection of Information
Masala Ventures takes every precaution to protect our users’ information. When users submit sensitive information via our Websites, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive personal information (such as credit card number and/or social security number), we use commercially reasonable standards to encrypt the information using industry standard encryption software – Secure Sockets Layer (SSL). When you use our registration/order form, you must use an SSL-enabled browser such as Safari, Firefox, Chrome, or Internet Explorer. Doing so protects the confidentiality of your personal information while it is transmitted over the Internet.
While we use SSL encryption to protect this sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, the servers that we store personally identifiable information on are kept in a secure environment.
Control of Information
If your personally identifiable information changes (such as your zip code), or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove your personal data provided to us. This can usually be done by contacting us using the contact information below. If you receive a marketing email from us, we do provide in each email the option to unsubscribe from future emails.
The content of our Site is not directed to children under the age of 13 and Masala Ventures does not knowingly collect personal information from any child under the age of 13 at our Site without parental consent. Please contact us via the contact address below if you believe we may have collected information from your child without permission from you and we will work to delete it.
By enrolling in the Online Ordering Platform of Masala Ventures (persisrtp.com), you agree to receive advertising, marketing materials and other Program communications, unless expressly disallowed as a profile preference. We expect users to submit and maintain accurate and current user information in connection with their subscription. Such information includes name, e-mail address, birthday, anniversary, and telephone number. You can change their account information by updating profile data through an authenticated account or contacting Persis at http://www.persisrtp.com/contact-us/. We cannot assume any, and disclaim all, liability for correspondence, e-mail or SMS, that is lost, delayed or misdirected.
If there is ever anything wrong with your order or you have a concern please return your meal just as it is. We strive to always take care of our customers and resolve any issues as best as we possibly can.
If you need to contact us for any reason regarding these Terms and Privacy, you may do so by emailing us at email@example.com or by mailing us at the following address:
Persis Indian Grill
1116 Parkside Main Street
Cary, NC 28519